I had an excellent experience with TERA Chevrolet GMC! The staff were friendly, professional, and very helpful. They provided outstanding customer service, answered my questions, and made everything easy and comfortable. I truly appreciate their honesty, kindness, and professionalism. Highly recommended! ⭐⭐⭐⭐⭐

We were searching for a specific model Chevrolet and found one was scheduled for delivery to Tera. Our Sales Rep Matt Winters kept us informed, arranged an appointment and assisted with our every request throughout the delivery. Then came the support we never expected. After delivery he followed up with our satisfaction and other details unrelated to the actual sale. Sort of like having a close relative at the dealership.

Salesman Chris is the absolute best. Have had the pleasure of him helping me with a few purchases and he makes the process smooth.

The 2026 Silverado I purchased from Tera Chevrolet GMC in December 2025 ended up being repurchased by GM due to the frame being mis-welded at the factory. To be clear, the manufacturing failure and buyback were certainly not Tera's fault by an means and that is not the reason for this review. Once the repurchase was confirmed by GM, at their instruction I contacted Matt Cameron at Tera Chevrolet GMC for assistance processing the cancellation and refund of the GMPP extended warranty purchased at his recommendation during the original delivery. It took three weeks of unanswered emails and phone calls before finally receive a response along with the required cancellation form. I promptly completed and returned the form to Mr. Cameron the same day, yet once again an entire month has passed with no response to emails or phone calls. Overall, what was originally a positive purchase experience has turned into a terrible after-sale experience and I would strongly recommend buyers consider a different dealership if they value after-sale support, especially for any add-on items such as an extended warranty.

Purchased a truck cash. process was seamless. Anthony Briggs was great to work with, definitely would go back to purchase a new to me vehicle.

Dealership was very welcoming. The salesman Chauncey was attentive and took his time to find what we were looking for. And when it came time to get a part fixed through an extended warranty they were quick to get me a courtesy vehicle. Both office and and service employees are very friendly.

Tim in service was amazing to work with. He kept me up-to-date with everything that was going on with my vehicle repair. And I never felt like I was out of the loop.

Carla was honestly the most understanding and VERY PATIENT person I have ever met ! Ive had nothing but bad expierences at other dealership and Carla sense that and made me SO COMFORTABLE so WELCOMING and was very gentle and understanding on all my concerns and treated me as a human being instead of it just being a sale , thats honestly what sold me we loced the car but her personality was the cherry on top honestly!

I highly recommend this dealership. I traveled here for a specific vehicle, but a quick wander around the lot prior to looking at what I originally came for revealed nothing but pristine vehicles. I dealt with Scott, and he was fantastic to work with. Down to earth, not pushy, informative and personable. He made the process quite stress-free, which is rare when you're vehicle shopping. We are very pleased with the vehicle purchase. You can tell that their used vehicle refurb department puts care into their work. 100% recommend giving TERA a look, and ask for Scott!

I had some specific request for options that i wanted and rather than take the easy road and try to sell me something that was either on the lot or available at another dealer they sat down and went through my request one item at a time asking questions and making suggestions and finally delivered the exact vehicle i was looking for. Pricing was very competitive as well. I would highly recommend this team.

Great service team

Pretty seamless process overall. They do the best they can to streamline the paperwork and reduce the time in dealership. The management and sales staff are all very transparent about the transaction and fair on trade in values etc… If you have any issues they make it right.

I found the exact car I was looking for on Tera's website, contacted the dealership about it, and they were very quick with setting up a time to test drive the vehicle! Westin was very professional and did an amazing job taking us through the car buying process and also educating us on everything about the car! This was our first time visiting the dealership and I would definitely recommend buying a vehicle not only for the dealership but from Westin!

Rick Segvich was the best salesman I have ever worked with. I had a very recent identity theft event so the deal took place over a Saturday and all day Monday. He was patient and helped get a very long and difficult deal done! We love our new Camry!!